Retride Shipping: Where It Ships From, Tracking and What to Check
Quick answer
Retride ships from the US unless the sales page says otherwise, and the tracking number comes in your order email. Shipping cost and delivery time are not stated in our material, so read them on the checkout and the tracking link. The 60-day refund window starts on the purchase date, so check the parcel the day it arrives.
Where does Retride ship from, and how is it tracked?
Retride orders ship from the US unless the sales page says otherwise. The tracking number arrives in your order email, and it is your record that the parcel left and reached you.
- Ships from
- The US, unless the sales page says otherwise
- Tracking
- A tracking number in the order email
- Shipping cost
- Not stated in our material; shown on the checkout
- Delivery time
- Not published; the tracking link shows progress
- Countries served
- Not listed; enter your address at checkout
- Order support
- +1 (302) 200-3480 or [email protected], with your order ID
Two gaps matter here. The cost of shipping and the time it takes are not printed anywhere we can check, so the checkout and the tracking link are the only places to read them. We will not guess either number.
What happens after you place a Retride order?
A parcel moves through five stages, and you get a record at most of them. The track below shows what each stage looks like from your side.
- 1
Order email
The order email arrives with your order ID. Save it in a folder you can find.
- 2
Packed
The bottles are packed for the pack you chose: 2, 3 or 6.
- 3
Tracking sent
A tracking number comes by email once the parcel is handed to the carrier.
- 4
In transit
The tracking link shows each scan on the way from the US.
- 5
Delivered
The parcel arrives. Check it the same day, before you open a bottle.
If a stage seems stuck for days, call the order desk with your order ID. Waiting costs you days in the refund window, so it pays to ask early.
What should you read on the Retride checkout about shipping?
Read the shipping line before you press pay. It is the only place our material points to for cost, and the total on that screen is what your card is charged.
| On the checkout | What to look for | Why it matters |
|---|---|---|
| Shipping line | The cost for your pack and address | It is not in the pack price |
| Delivery address | Spelling, apartment number, ZIP code | A wrong address can hold up the parcel |
| Email address | One you check often | The order ID and tracking number go there |
| Repeat orders | Any box about later shipments | Renewal terms are not stated in our material |
| Order total | Pack price plus shipping | This is the amount that reaches your card |
Pack prices and the cost per day sit on the Retride pricing page.
Why does delivery time matter for the Retride refund window?
The 60-day window starts on the purchase date, not the day the parcel arrives. Every day in transit is a day less to use the capsules and decide.
- Day 1
Order placed
The 60 days start on the original purchase date, not the delivery date.
- Day 30
First bottle done
At 2 capsules a day, one bottle lasts 30 days. The desk asks for at least 30 days of use.
- Day 50
Decide
Leave time to call the desk and mail the bottles back with tracking.
- Day 60
Window closes
Call +1 (302) 200-3480 with your order ID before this day.
The full window, and what to do on each day, is on the Retride guarantee page.
What should you check when the Retride parcel arrives?
Check the parcel and each bottle on the day it arrives. Answer the questions below; nothing you tap is saved or sent.
Parcel check on delivery day
Is the parcel crushed, wet or torn open?
Is the safety seal under the cap damaged or missing?
Is the number of bottles different from the pack you paid for?
Does the front label read anything other than Retride and 60 CAPSULES?
Are the capsules stuck together, soft or cracked?
Answer every question to see your result. Nothing is saved or sent.
Everything looks right. Store the bottles cool and dry, keep the order email, and note the delivery date.
Take photos of the box and bottles now, then call +1 (302) 200-3480 with your order ID and tracking number.
Do not use that bottle. The label says not to use it if the safety seal is damaged or missing. Phone +1 (302) 200-3480 and give your order ID.
Every line the label should show is listed on the Retride bottle check page.
What if your Retride parcel is late, lost or damaged?
Start with the tracking link, then call the order desk with your order ID. The desk can look up the shipment only from that number.
Check the tracking link
Look for the latest scan and any carrier note, such as a held parcel.
Look nearby
Mailbox, porch, building office, neighbors and parcel lockers.
Call the order desk
Call +1 (302) 200-3480 or write [email protected] with your order ID and tracking number.
Keep photos
For a damaged box, photos of the outside and the bottles help the desk.
The website email, [email protected], cannot see orders, so it cannot trace a parcel.
How many bottles should arrive with each Retride pack?
Count the bottles before you put any away. Each pack has a fixed number of 60-capsule bottles, and the count tells you how many days of use should be in the box.
| Pack paid for | Bottles in the box | Capsules | Days at 2 a day |
|---|---|---|---|
| 2 bottles | 2 | 120 | 60 |
| 3 bottles | 3 | 180 | 90 |
| 6 bottles | 6 | 360 | 180 |
No bonus items are listed with any pack, so an extra gift in the box is not expected. A short count is a reason to call the desk the same day.
How should you store Retride once it arrives?
Store the bottles the way the label asks: away from heat, light and humidity, in a cool, dry place. Keep them out of the reach of children.
- Bring the parcel inside soon after delivery, above all in summer.
- Keep unopened bottles sealed until you need them.
- Close the cap after each use so damp air stays out.
- A kitchen cabinet away from the stove works better than a bathroom shelf.
If you plan to send bottles back for a refund, keep them sealed and in good shape. The return steps are on the Retride refund policy page.
Retride shipping questions, answered
How long does Retride shipping take?
Delivery time is not published in our material. Orders ship from the US, and the tracking link in your order email shows each scan and the expected date once the parcel is moving.
How much does Retride shipping cost?
The shipping cost is not stated in our material. It appears as its own line on the checkout before you pay, so read it there and add it to the pack total.
Where does Retride ship from?
From the US, unless the sales page says otherwise. The tracking link names the carrier once the parcel is on its way.
Can I change my Retride shipping address after ordering?
Call +1 (302) 200-3480 with your order ID as soon as you notice. Our material does not say whether an address can be changed once the parcel is packed, so the sooner you ask, the better.
How do I track my Retride order?
Open the tracking link in your order email. If no email or tracking number has arrived, call +1 (302) 200-3480 or write [email protected] with your order ID.
What if tracking says delivered but the parcel is missing?
Check your mailbox, porch, neighbors and any parcel locker, then ask the carrier. If it still has not turned up, call the order desk with your order ID and tracking number.
Does shipping time count against the Retride refund window?
Yes. The 60 days start on the purchase date, not the delivery date, so every day in transit comes out of your window.
Can heat in a mailbox harm Retride capsules?
The label says to keep the bottle away from heat, light and humidity. Bring the parcel in soon after delivery and check that the capsules look dry and whole before you use them.
Page check
Written by
Writes and fact-checks every page against the Supplement Facts panel, the label and public health sources.
Medically reviewed by
Dr. Richard Kowalsky, MD, Physician
Medical reviewer. Review date: October 12, 2026.
- Last checked October 11, 2026
- Facts from the bottle, the sales page and the sources cited above
- Found an error? Write to [email protected] or read how we check facts
